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A short guide by the U.S. Department of Health and Human Services intended to help providers prepare their patients for telehealth, including announcing the availability of telehealth services, prioritizing what to tell patients, and supporting patients who can’t afford internet or phone services. (Updated Nov. 2, 2020.)
A 10 week learning community run by the U.S. Department of Health and Human Services (HSS), Assistant Secretary for Preparedness and Response in partnership with the ECHO Institute at the University of New Mexico and the Public Health Foundation’s TRAIN Learning Network. The purpose of this series is to accelerate telemedicine implementation for ambulatory providers, including primary care, surgical, rural/urban, dental, mental health, solo practitioners, physical therapy, and school-based practitioners. The series includes five teleECHO sessions, five virtual office hour discussion panels, and virtual discussion boards for peer-to-peer learning. Topics include: (1) Telemedicine: Where Do I Start?, (2) Workflows and Documentation; (3) Billing and Reimbursement: How to Do It Properly and Ensure Compliance; (4) Clinical Best Practices and the Art of the Tele-Physical Exam; and (5) The New Normal: Tips to Make Telemedicine Part of Your Permanent Practice. CME available. (Sessions were originally presented from Jul. 22 – Sep. 23, 2020. Slides available via the TRAIN Learning Network.)
A collection of resources and a clinical case study developed by the U.S. Department of Health and Human Services. These materials are intended to help clinicians use telemedicine as a tool to expand buprenorphine-based MAT for the treatment of OUD. (Published Sep. 18, 2018.)
Official guidance from the U.S. Department of Health and Human Services, Office of Civil Rights that outlines telehealth and HIPAA policies during the COVID-19 pandemic. (Published Mar. 2020.)
A webinar hosted by Telligen, the Quality Innovation Network-Quality Improvement Organization (QIN-QIO) for Colorado, Iowa, Illinois, and Oklahoma, and the University of Colorado Practice Innovation Program. This webinar was a Q&A session during which expert speakers provided an overview of the CMS waiver 1135 rules as well as recommendations for coding and documentation for use of telehealth during COVID-19. (Published Apr. 2, 2020.)
A social media toolkit developed by TA4SI for BIDLS-funded agencies to support communication about the availability of and changes to infectious disease services and primary care during the pandemic and phased reopening of the state. The toolkit includes tips for success and sample messages that can be adapted. (Published Jul. 8, 2020.)
A robust toolkit developed by the Mid-Atlantic TRC that compiles frequently asked questions and requested resources on one central webpage. Topics include: (1) what is the difference between telemedicine, telehealth, and remote monitoring; (2) getting started with telehealth; (3) HIPAA, telehealth technology, and vendors; (4) best practices for conducting a telehealth visit; (5) telehealth reimbursement; and more.
A webinar presented by the South Central TRC that highlights best practices for digital marketing. Objectives include: (1) identify opportunities to reduce friction based on the consumer journey; (2) discuss highest value marketing channels based on consumer data; and (3) define audience segments and outline conversion goals. (Published Jul. 16, 2020.)
A webinar presented by the American College of Physicians (ACP), Southwest TRC, and Arizona Telemedicine Program. At the end of this session, the learner will be able to: (1) outline the key principles of telehealth care, (2) discuss the approach to the tele-physical exam, (3) define the necessary elements for successful telemedicine workflow integration, and (4) access necessary resources for telehealth practice. (Published Apr. 14, 2020.)
A short video produced by the Hawaii State Department of Health and Pacific Basin TRC that provides information on what patients can expect from a telehealth visit from home. (Published Apr. 6, 2020.)